mindscape.

Your Guide to Getting Started & Finding Support

Your go-to resource for understanding how Mindscape works and supports our users and mental health professionals.

FAQs

Mindscape is an innovative mental health app designed to provide users with on-demand emotional support. It aims to help bridge the gap between therapy sessions or as an introduction to mental health support. At its core, Mindscape leverages AI-powered tools to offer personalised mental health guidance, ensuring users feel supported whenever needed.
No, Mindscape is not meant to replace traditional therapy. Instead, it aims to complement therapy by providing on-demand emotional support between sessions or as an introduction to mental health care. With features like Ava, our AI therapeutic assistant, the app supports day-to-day well-being. For serious or long-term issues, professional therapy remains essential.
Our AI therapeutic assistant Ava, understands your needs through advanced technologies like Natural Language Processing (NLP) and machine learning. When you interact with Ava, the AI analyses your responses to detect emotional cues, such as stress, anxiety, or low mood. Mindscape’s AI does not store or process unnecessary information, focusing solely on providing real-time, personalised support based on your emotional responses.
Ensuring your privacy is protected is of the utmost importance to us, which is why Mindscape collects minimal data from your interaction history with Ava. The data is used solely to enhance your experience within the app, and you have full control to modify or delete your information at any time. Mindscape will never share your data with third parties unless required by law or with your consent.
Mindscape is free to download and easy to use, making mental health care more accessible to everyone. Through its personalised approach, the app aims to empower individuals to take control of their mental well-being, in between therapy sessions or as an introduction to mental health support.
Mindscape provides personalised mental health support through Ava, our AI therapeutic assistant. Ava offers real-time emotional guidance, suggesting evidence-based techniques such as mindfulness exercises and cognitive-behavioural therapy (CBT) strategies to help users manage stress, anxiety, and other emotional challenges. Additionally, the app provides self-care guidance to encourage healthier mental habits and routines, and it offers access to a wide variety of mental wellness resources like articles and expert advice on topics such as sleep, stress, and emotional resilience. While Mindscape is not a replacement for therapy, it offers a convenient and supportive tool for managing your mental well-being.
Yes, absolutely! Mindscape is designed to complement your ongoing therapy. The app provides real-time emotional support through Ava, which can enhance your therapy work. Using Mindscape between sessions helps you stay on track with your mental health goals, manage stress, and monitor your emotional progress.
Not yet, but very soon! We’re excited to announce that we’ll be rolling out a new feature within the app that will allow users to connect directly with licensed therapists. This upcoming feature will make it easy to get personalised support from a professional when you feel ready to take that step in your mental health journey.
No, Mindscape’s AI cannot provide crisis intervention or emergency support. However, the app offers access to a list of helplines and emergency resources that you can contact in times of crisis. If you or someone you know is in immediate danger or experiencing a mental health emergency, we strongly encourage you to reach out to professional helplines or emergency services for immediate help. Mindscape is designed to provide daily emotional support and guidance, but for urgent or critical situations, it’s important to seek direct assistance from trained professionals.
Mindscape provides general emotional support for managing stress, anxiety, and everyday mental health challenges, but it may not be suitable for all mental health conditions, especially severe or complex cases. While Ava offers coping strategies, the app is not a substitute for professional therapy or medical treatment. For conditions like clinical depression, bipolar disorder, or schizophrenia, it’s important to seek specialised care from a licensed mental health professional. Mindscape can serve as a helpful supplementary tool but is not intended to replace expert care.

Have a query we haven’t answered? Get in touch

Contact Information

Have questions or need assistance? Reach out to us and we’ll get back to you as soon as possible.

hello+honey@usemindscape.com

mindscape.

Subscribe to our newsletter

Menu

HomeAboutProfessionalsWellbeing Guides

Company Number 13299701 | Copyright Mindscape 2024